Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MEM11005 Mapping and Delivery Guide
Pick and process order

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MEM11005 - Pick and process order
Description
Employability Skills
Learning Outcomes and Application This unit of competency defines the skills and knowledge required to receive an order, pick an order, check against documentation and place in the correct area and complete enterprise documentation.This unit applies where the employee needs to exercise knowledge of the enterprise product range and the procedures, practices and standards for the storage and handling of a product.Simple handling of goods not requiring the ability to identify different products or to interact with inventory records and stock location systems is covered by unit MEM11010 Operate mobile load shifting equipment or unit MEM11011 Undertake manual handling.If materials handling equipment skills are required unit MEM11010 Operate mobile load shifting equipment should also be selected.Where materials handling equipment requires a licence, appropriate units should also be selected.No licensing, legislative or certification requirements apply to this unit at the time of publication.Where the storage and handling of dangerous goods is a component of the application of this unit, users should check for relevant regulations and legislation with the appropriate authorities.Band: AUnit Weight: 4
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Materials handling
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Receive order
  • Receive orders and check for errors
  • Identify product to be picked
  • Select and use materials handling equipment appropriate to products, as required
  • Locate products to be picked according to SOPs
  • Pick order, either by manual handling or using materials handling equipment
  • Handle product according to storage and handling requirements identified in operating procedures/regulations
       
Element: Determine job requirements
  • Follow standard operating procedures (SOPs)
       
Element: Comply with work health and safety (WHS) requirements at all times
       
Element: Use appropriate personal protective equipment (PPE) in accordance with SOPs
       
Element: Identify job requirements from specifications, job sheets or work instructions
  • Receive orders and check for errors
       
Element: Identify product to be picked
  • Select and use materials handling equipment appropriate to products, as required
       
Element: Locate products to be picked according to SOPs
       
Element: Pick order, either by manual handling or using materials handling equipment
       
Element: Handle product according to storage and handling requirements identified in operating procedures/regulations
       
Element: Finalise order picking
  • Check picked order against documentation
       
Element: Place picked order in correct area for consolidation
       
Element: Complete enterprise documentation
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Materials handling equipment includes one (1) or more of the following:

forklift

order picker

WAVE truck

pallet trucks

wheelbarrow

trolleys

sack truck

Storage and handling requirements include the following:

relevant legislative requirements e.g. dangerous goods and storage of poisons acts and regulations

Enterprise documentation includes one (1) or more of the following:

invoices

orders

returns

recording cards

inventory documentation

maintenance inventories

documents (hardcopy or electronic) required by legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Receive orders and check for errors 
Identify product to be picked 
Select and use materials handling equipment appropriate to products, as required 
Locate products to be picked according to SOPs 
Pick order, either by manual handling or using materials handling equipment 
Handle product according to storage and handling requirements identified in operating procedures/regulations 
Follow standard operating procedures (SOPs) 
 
 
Receive orders and check for errors 
Select and use materials handling equipment appropriate to products, as required 
 
 
 
Check picked order against documentation 
 
 

Forms

Assessment Cover Sheet

MEM11005 - Pick and process order
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MEM11005 - Pick and process order

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: